Shipping policy

Shipping Policy

Where we ship

We ship to addresses in Canada only. All orders are dispatched from Toronto, Ontario. Because orders ship within Canada, there are no cross-border duties or import fees.

Rates

• Orders under C$105: C$10.00 flat-rate Standard shipping.
• Orders of C$105 or more: free Standard shipping.

The shipping charge for your order is shown at checkout before you pay.

Processing time

Orders are packed and dispatched by hand from Toronto, usually within a few business days (Monday to Friday, excluding Ontario statutory holidays).

Delivery time

Delivery times depend on your destination and the carrier. Remote and rural areas may take longer.

Tracking and delivery help

Email us with your order number if you need help checking a delivery.

Address accuracy

Please check your shipping address at checkout. If you spot a mistake, email us right away. We can change the address before dispatch but not afterwards.

Lost, late or damaged parcels

See sections 3 and 4 of our Refund & Returns Policy.

Prices and taxes

Prices are shown in Canadian dollars. Any applicable taxes are calculated and shown at checkout before you pay.

Questions: contact@mapleruncollective.ca · Last updated 1 November 2026